You Asked, We Answered. CEO Maids FAQ

We deliver happiness through house cleaning and other home and lifestyle services. We offer very simple flat fee pricing and servicing Atlanta, GA and surrounding metro areas. There will never be any surprises associated with your booking.

ONLINE BOOKING

Choose anytime between 8:00 and 5:00 pm and we will be in touch in less than 30 minutes (during business hours) to confirm if this date and time works
It really takes no more than 60 seconds. Simply fill out the booking form and we’ll be in touch to confirm your date and time in less than 30 minutes. You can checkout and pay instantly with a credit card.

CLEANING SUPPLIES

We have teams that do 100% green cleaning. Simply request it and we’ll assign a green-cleaning team for a small additional charge.
We bring all our own supplies. If there are supplies that you would prefer us to use (example: for wood floors) feel free to let us know and we can use any supplies you leave out for us.

PRICING STRUCTURE

We currently only accept credit/debit cards. Our online payments are processed by stripe, and are processed though a fully secure 256 bit protocol.

In addition, we have a full extended validation SSL security as well. Booking through CEO Maids is safe and secure and we guarantee this. Any unauthorized charges that are made to your card as a result of doing business with us will be fully refunded.
We operate on a flat rate basis given the number of bedrooms and bathrooms in your home. For most standard sized home cleanings, please see our price rates on the BOOK NOW form.

RECURRING SERVICES

After you set up recurring service, we’ll be there like clockwork on the date and time you choose. We will send a reminder email the day before so you will be expecting us.
You set up recurring service by selecting the frequency in the BOOK NOW form.

SAME-DAY SERVICE

Our move in/out cleanings are designed to prepare a home for a new tenant. It’s a deeper cleaning that includes cleaning inside the fridge, cabinets, ovens, all baseboards, etc. We charge an extra fee for the extra time this cleaning takes. You will find that an additional cost for move/in move/out cleaning is standard across the industry.
We usually estimate 1 hour per bedroom, but we do not specify a length of time for our cleaning service. We clean until we are finished for a standard home and within reason. For special cases like hoarders, or extremely large homes, we may adjust the estimate for fairness. However, we will always let you know your charges prior to the start of any job.
No, just leave us a key to gain entry and we will take it from there. You can leave a key in a safe place like the front-desk or concierge…whatever is most convenient for you.
Where applicable, we try to work in teams of at least two, and sometimes three.
We work 6 days per week and start our first job at 8:00 am and start the last job at 5:00 pm. You may call us to schedule Last Minute, Same Day, Sunday or Holiday bookings based on availability.

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– No contracts, no corporate double-speak. We will save you a lot of time and headaches with our open and straightforward attitude and a working business system.